Personalized Family Photo Ornament — Custom Name & Year Ceramic Holiday Decoration 2025

🎄 Personalized Ceramic Ornaments – Custom Photo Keepsakes

Create lasting memories this holiday season with these high-quality, customizable ceramic ornaments. Whether you're decorating your tree or sending a heartfelt gift, these two-sided photo ornaments are perfect for any occasion.

✅ Same design printed on both sides
🎨 Four elegant shapes available
🎁 Choose single or bundle packs (3, 5, or 10)
✨ Glossy finish for a premium look
🧵 Includes gold hanging string
📦 Fast U.S. shipping (2–5 days)

📸 How Personalization Works

1. Place your order
   
2. Email your photo to hotmesssupplyco@gmail.com with your Order #
   
3. (Optional) Request a mockup – we’ll send one within 24 hours
   
4. Approve or request changes – if we don’t hear back within 24 hours, we’ll proceed with production as-is
   

⚠️ Orders without a mockup request will be automatically sent to production.

Shipping

✅ FREE SHIPPING on orders over $75!
✅ Orders are typically shipped within 7 days of placing the order.
✅ Once shipped, please allow 2-5 days for delivery.

Note: Shipping rates are weight-based and may vary depending on the product.

📦 Production & Shipping

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  🛠️ Production time: 1-2 business day
  
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  🚚 Shipping (USA): 2–5 business days
  

❌ No Returns/Refunds on Personalized Products

Because each ornament is custom-made, we do not offer returns or refunds unless there is a printing defect. Please double-check your photo before submitting.

Returns

Our goal is for you to love your order and strive for 100% satisfaction guarantee. Please contact us if something isn’t right.

✅ Incorrect, damaged, or defective items are eligible for a full refund.
✅ Refund requests must be made within 30 days of the purchase date.

For refund inquiries, please contact us at hotmesssupplyco@gmail.com

Eligibility for a Refund

✅ Product received is damaged or defective.
✅ The request is made within 30 days of purchase.
✅ Item must be unused and returned in its original condition.

For any return questions, contact us at: hotmesssupplyco@gmail.com

This refund policy is subject to change at any time and without notice.